Terms & Conditions

By using this website or procuring services from DuNous, you confirm that you are at least 18 years old, have the legal authority to enter into a binding agreement, and accept these Terms in full. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

DuNous provides the following digital services:

• Custom software and web application development
• Business websites and high-converting landing pages
• System integrations and API connectivity
• Technical consulting and discovery sessions

The specific scope, deliverables, timeline, and price for each engagement are agreed upon via a written proposal or direct communication prior to work commencing.

DuNous operates a build-first model: we complete your product in full before requesting any payment. The workflow is:

1. We build your complete product (website or software).
2. We present it to you for review and approval.
3. Once approved, we send you a secure payment link for the agreed amount — covering our service fee, domain registration, and hosting setup.
4. On successful payment, we transfer ownership and deploy your product.

Payment via Lemon Squeezy

All payments are processed by Lemon Squeezy (lemonsqueezy.com), who act as the merchant of record. When you proceed to checkout:

• You are redirected to Lemon Squeezy's secure, PCI-compliant hosted checkout page.
• Your card details are entered directly on Lemon Squeezy's platform — DuNous never handles or stores your raw payment credentials.
• Lemon Squeezy issues a receipt to your email and sends a verified webhook notification to DuNous to confirm the transaction.
• Your payment is also subject to Lemon Squeezy's Terms of Service.

All Sales Are Final

Because you see and approve the complete product before payment, all sales are final. Please review our No Refunds Policy for full details and the limited exception for DuNous-side failures.

All prices are quoted in AUD or USD as agreed. Domain registration and hosting costs incurred on your behalf are non-refundable once purchased.

Estimated timelines provided in proposals are indicative. Timelines may be affected by delays in receiving required assets, content, or approvals from the client, or by change requests that expand the original agreed scope. We will communicate any significant timeline changes in writing.

Upon receipt of full payment, DuNous assigns to you all intellectual property rights in the custom deliverables created specifically for your project, including source code, designs, and documentation.

The following are not included in the assignment:

• Open-source software components (which remain under their respective licences).
• DuNous's pre-existing tools, frameworks, and internal boilerplate code.
• Third-party licensed assets (fonts, stock images, plugins) that may require separate licences.

DuNous reserves the right to display your project in our portfolio unless you expressly request otherwise in writing.

You agree to:

• Provide accurate, complete, and timely information required for us to deliver the agreed services.
• Ensure that any materials you supply (logos, images, copy) do not infringe third-party intellectual property rights.
• Use DuNous's deliverables in compliance with all applicable laws and regulations.
• Not use our services to build products that are unlawful, harmful, or violate the rights of others.

To the maximum extent permitted by applicable law, DuNous's total liability to you for any claims arising from these Terms or our services shall not exceed the total fees paid by you to DuNous for the relevant project.

DuNous shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill. This limitation does not exclude liability for fraud or any other liability that cannot be excluded by law.

Each party agrees to keep confidential any non-public information disclosed by the other party during the engagement and not to disclose it to any third party without prior written consent. This obligation survives the termination of any agreement for a period of 3 years.

DuNous warrants that services will be performed in a professional manner consistent with industry standards. We will rectify any material defects in deliverables reported within 30 days of delivery at no additional charge, provided the defect is not caused by client-side modifications.

These Terms are governed by the laws of Australia. Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be referred to the relevant courts of Australia.

DuNous reserves the right to update these Terms at any time. The "Effective date" at the top of this page reflects the last revision. Continued use of our website or services after a change constitutes your acceptance of the revised Terms.

Questions about these Terms?